(Case Study) West Michigan Dental Company Expands Growth By Leveraging Technology
WHAT THEY’RE SAYING
Julie Curtis
16:11 05 Nov 21
Best IT Service we have ever had. I can always get through to someone to help me within minutes. Most of the time, they can fix things remotely, so I don't even have to wait for them to come to our business. Great experience with phone service and IT for our network PC's.
Joe V
00:49 17 Dec 20
Very responsive to our request to understand services and costs. Representative visited our site to understand our system and provide a timely quote. Very impressed with quality of their proposal and follow up to our questions. Thank you for being so professional and responsive.
Krystal Thorgaard
15:23 05 Nov 21
They've always been helpful and responsive with issues. Any issue I've had has been solved quickly!
Ann Ledsworth
18:37 12 Nov 21
Bruce Bradford-Royle
15:02 05 Nov 21
Carole and the team at ICS have always given me great service and solved any issues I have ever had, which is why I have been with them since I started my business.
Sean Dusterwinkle
15:01 21 Apr 20
Excellent company, from the employees to the dedication they have for their customers. The service is very professional, prompt, and of an exceptional quality.If you have IT needs, I highly advise you consider having ICS Data fulfill them.
Carolyn Beggs
14:25 05 Nov 21
This team stays with you until the problem is solved. Great communication over email and by phone as needed.
Sean Dusterwinkle
19:34 08 Jan 21
Don Martines
16:10 05 Nov 21
Very responsive, and good remote help when we are out of state!
Michelle Shonamon
14:54 08 Nov 21
ICS Data has changed our school year for the better! They have done an amazing job getting our building set up to ensure that technology is working throughout the building. They have assessed and solved many of our reoccurring problems and I no longer have to worry if my lesson plans will fall through due to technology problems. They have been great to work with. I will definitely continue to recommend ICS Data!
Tayler Long
12:29 15 Oct 19
You can tell the people here love what they do!
Travis Nadeau
00:41 11 Jan 21
Great people doing great things!
Kevin Paul
16:58 05 Nov 21
ICS Data has provided our company with cutting edge technology, experienced support, and exceptional customer service. They are a valuable asset to our company.
David Blank
16:18 05 Nov 21
Our company switched to ICS Data for our IT needs about a year ago and it has made a world of difference. Prior to the switch, our old IT company could never explain why things were happening or what the root cause was for our issues. In most instances the issues were never truly resolved and I would end up having to fumble my way through the fix myself. That never sat well with me because I like to know how or why things occur to try and save ourselves time and prevent them from happening in the future. ICS has always been very professional in handling any of our IT concerns and they explain in full what happened when we ask for details. Not only that, but they stay on top of preventative maintenance to minimize down time and eliminate future issues. They respond to any and all of our concerns promptly and professionally. I would highly recommend them if you are shopping around for IT professionals.
Hannah DeCan
22:22 16 Feb 22
Knowledgeable and friendly staff
Jon Greenwood
20:03 01 Jul 20
I have used ICS data for 2 of my businesses one an insurance agency and the other a KOA campground. Carol and Aaron were always quick to respond to any issues, but very proactive. Thus issues were few and far between. 5 stars and will continue to use them in future endeavors. Highly recommended.
Chloe Tuttle
14:35 29 Sep 19
Michael DeCan
13:04 14 Mar 20
Wilford Brimley the Dog
14:28 05 Nov 21
They are always responsive and care for my IT needs asap! Great people, great company!
Jacob Acker
19:29 29 Sep 21
ICS Data is THE IT support and services company to go to in West Michigan. They offer enterprise-level knowledge and expertise for a fraction of the cost of an internal IT worker. It's helped my business on both, top and bottom-line revenue by offering strategic insight as well as ways that I can mitigate risk to keep my business moving forward. I would 100% recommend them to anyone!
julia walsh
14:23 05 Nov 21
ICS Data has been super helpful at my workplace. They come by whenever we need something looked at or hooked up. Everyone I have dealt with is professional and willing to help us out!
Lisa Falcon
15:30 05 Nov 21
ICS provides me with exceptional service when I call them asking for help with my Microsoft 365 or other IT services as well. Great company with outstanding employees!
Karen Reenders
15:02 08 Nov 21
Always a pleasure to work with them.
Lori Zellers
14:44 08 Nov 21
ICS always takes care of any problem I have with IT. They are the best! Thanks TEAM ICS!!!!
Katherine Allison
16:27 05 Nov 21
From minor tweeks to full blow system meltdowns- ICS Data offers fast and reliable service. Their clear communication and personable team help me to feel comfortable in this everchanging, inter-connected world.
Brandon Baker
14:26 05 Nov 21
ICS has been invaluable to our business. Anytime we have an issue, they are always there to help us resolve it in a timely manner. Carol is knowledgeable and so very easy to work with.
Chad Portenga
19:24 09 Nov 21
ICS explains what they are doing to resolve my PC's issues. They are quick to turn it around - something very important for us as most of our PC's are running machines and we cannot afford days of downtime.
Nichole Long
02:25 28 Jan 20
I can't thank ICS Data enough!! Another computer repair business wanted to charge me half the cost of my son's new gaming laptop, just to replace the cracked screen. They claimed the screen was expensive and could only be obtained through one seller in the entire U.S. ICS took over and literally saved us hundreds of dollars! I highly recommend this knowledgeable business. They obviously go above and beyond to make sure their customers are well taken care of.
Denyel McAllister
17:48 01 Dec 21
Carol and her team are always available to assist us in our tech needs asap in person or virtually!! Fast, efficient, and cost effective!!!! Thank you!Denyel McAllister; Executive DirectorBig Brothers Big Sisters of the Lakeshore
Olivia Windemuller
19:02 29 Sep 21
ICS has been a great IT company for our business. Anytime we have a tech issue, whether it be equipment malfunction or email issue, it has been really easy to get a hold of them and within the hour they have gotten back to us to fix it. They are flexible and well versed. Everyone is so kind and no question is a stupid question.
Denyel McAllister
17:48 01 Dec 21
Carol and her team are always available to assist us in our tech needs asap in person or virtually!! Fast, efficient, and cost effective!!!! Thank you!Denyel McAllister; Executive DirectorBig Brothers Big Sisters of the Lakeshore Ann Ledsworth
18:37 12 Nov 21
Chad Portenga
19:24 09 Nov 21
ICS explains what they are doing to resolve my PC's issues. They are quick to turn it around - something very important for us as most of our PC's are running machines and we cannot afford days of downtime. Michelle Shonamon
14:54 08 Nov 21
ICS Data has changed our school year for the better! They have done an amazing job getting our building set up to ensure that technology is working throughout the building. They have assessed and solved many of our reoccurring problems and I no longer have to worry if my lesson plans will fall through due to technology problems. They have been great to work with. I will definitely continue to recommend ICS Data! Lori Zellers
14:44 08 Nov 21
ICS always takes care of any problem I have with IT. They are the best! Thanks TEAM ICS!!!! Kevin Paul
16:58 05 Nov 21
ICS Data has provided our company with cutting edge technology, experienced support, and exceptional customer service. They are a valuable asset to our company. Katherine Allison
16:27 05 Nov 21
From minor tweeks to full blow system meltdowns- ICS Data offers fast and reliable service. Their clear communication and personable team help me to feel comfortable in this everchanging, inter-connected world. David Blank
16:18 05 Nov 21
Our company switched to ICS Data for our IT needs about a year ago and it has made a world of difference. Prior to the switch, our old IT company could never explain why things were happening or what the root cause was for our issues. In most instances the issues were never truly resolved and I would end up having to fumble my way through the fix myself. That never sat well with me because I like to know how or why things occur to try and save ourselves time and prevent them from happening in the future. ICS has always been very professional in handling any of our IT concerns and they explain in full what happened when we ask for details. Not only that, but they stay on top of preventative maintenance to minimize down time and eliminate future issues. They respond to any and all of our concerns promptly and professionally. I would highly recommend them if you are shopping around for IT professionals. Julie Curtis
16:11 05 Nov 21
Best IT Service we have ever had. I can always get through to someone to help me within minutes. Most of the time, they can fix things remotely, so I don't even have to wait for them to come to our business. Great experience with phone service and IT for our network PC's. Lisa Falcon
15:30 05 Nov 21
ICS provides me with exceptional service when I call them asking for help with my Microsoft 365 or other IT services as well. Great company with outstanding employees! Krystal Thorgaard
15:23 05 Nov 21
They've always been helpful and responsive with issues. Any issue I've had has been solved quickly! Bruce Bradford-Royle
15:02 05 Nov 21
Carole and the team at ICS have always given me great service and solved any issues I have ever had, which is why I have been with them since I started my business. Wilford Brimley the Dog
14:28 05 Nov 21
They are always responsive and care for my IT needs asap! Great people, great company! Brandon Baker
14:26 05 Nov 21
ICS has been invaluable to our business. Anytime we have an issue, they are always there to help us resolve it in a timely manner. Carol is knowledgeable and so very easy to work with. Carolyn Beggs
14:25 05 Nov 21
This team stays with you until the problem is solved. Great communication over email and by phone as needed. julia walsh
14:23 05 Nov 21
ICS Data has been super helpful at my workplace. They come by whenever we need something looked at or hooked up. Everyone I have dealt with is professional and willing to help us out! Jacob Acker
19:29 29 Sep 21
ICS Data is THE IT support and services company to go to in West Michigan. They offer enterprise-level knowledge and expertise for a fraction of the cost of an internal IT worker. It's helped my business on both, top and bottom-line revenue by offering strategic insight as well as ways that I can mitigate risk to keep my business moving forward. I would 100% recommend them to anyone! Olivia Windemuller
19:02 29 Sep 21
ICS has been a great IT company for our business. Anytime we have a tech issue, whether it be equipment malfunction or email issue, it has been really easy to get a hold of them and within the hour they have gotten back to us to fix it. They are flexible and well versed. Everyone is so kind and no question is a stupid question. Sean Dusterwinkle
19:34 08 Jan 21
Joe V
00:49 17 Dec 20
Very responsive to our request to understand services and costs. Representative visited our site to understand our system and provide a timely quote. Very impressed with quality of their proposal and follow up to our questions. Thank you for being so professional and responsive. Jon Greenwood
20:03 01 Jul 20
I have used ICS data for 2 of my businesses one an insurance agency and the other a KOA campground. Carol and Aaron were always quick to respond to any issues, but very proactive. Thus issues were few and far between. 5 stars and will continue to use them in future endeavors. Highly recommended. Sean Dusterwinkle
15:01 21 Apr 20
Excellent company, from the employees to the dedication they have for their customers. The service is very professional, prompt, and of an exceptional quality.If you have IT needs, I highly advise you consider having ICS Data fulfill them. Michael DeCan
13:04 14 Mar 20
Nichole Long
02:25 28 Jan 20
I can't thank ICS Data enough!! Another computer repair business wanted to charge me half the cost of my son's new gaming laptop, just to replace the cracked screen. They claimed the screen was expensive and could only be obtained through one seller in the entire U.S. ICS took over and literally saved us hundreds of dollars! I highly recommend this knowledgeable business. They obviously go above and beyond to make sure their customers are well taken care of. Chloe Tuttle
14:35 29 Sep 19
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INNOVATIVE IT SOLUTIONS
Strategic Consultations.
We offer strategic consultations from our best IT professionals who have years of expertise and knowledge. We craft tailor-made solutions directly for your business.
Lightning-fast Service.
We’re extremely proactive with your maintenance and support – IT’s what we do. When unaviodable misfires happens, we’re committed to addressing the issue quickly so that you’re able to get on with business.
Solutions designed for you.
Whatever you need from an IT perspective, we’re here to ensure quality solutions that are complete and in your best interest.
INFINITY DENTAL TESTIMONIAL
We care about you
“Best IT Service we have ever had. I can always get through to someone to help me within minutes. Most of the time, they can fix things remotely, so I don’t even have to wait for them to come to our business. Great experience with phone service and IT for our network PC’s.”
– JULIE CURTIS
THIS IS ABOUT PEOPLE
Yes, we’re an IT services and consulting firm, so it may seem odd that our ultimate focus is people. We think it’s great.
That’s why our commitment extends beyond the technology. We’re sincerely invested in making sure that you’re taken care of, anyway possible.
If you’re ready for an IT services company that leaves a smile on your face at the end of the day, we invite you to reach out. We’d love to help.
