ICS Data is proud to announce its official certification as a Women-Owned Small Business (WOSB) by the U.S. Small Business Administration (SBA). This significant milestone reflects both our commitment to excellence and the visionary leadership of our co-founder and owner, Carole Bos-Dusterwinkle.
Carole has been a driving force behind ICS Data since its inception in 1988, when she and her husband, Gary Dusterwinkle, founded the company with a mission to help people harness the power of technology. Over the decades, ICS Data has evolved into a leading Managed IT Service Provider (MSP) along Michigan’s Lakeshore, offering 24/7 support, unlimited helpdesk packages, full-stack cybersecurity, and deep expertise in compliance frameworks like CMMC, HIPAA, and NIST.
Following Gary’s retirement, Carole stepped fully into the helm, continuing the company’s legacy of adapting and growing in light of ever-changing technology. Under her leadership, ICS Data has expanded its team, deepened its technical capabilities, and strengthened its reputation as a trusted partner for businesses and government contractors alike.

But Carole’s impact goes beyond technology. She is deeply committed to fostering a healthy work-life balance for her team and continually seeks ways to improve the well-being of both employees and clients. Her leadership style is rooted in empathy, innovation, and a relentless drive to stay ahead of the curve in a rapidly changing tech landscape.
The WOSB certification not only recognizes Carole’s role as a woman business owner—it also opens new doors for ICS Data to serve federal agencies and prime contractors seeking diverse and qualified partners. It’s a testament to the strength, resilience, and vision that have defined ICS Data for nearly four decades.
Visit our About Us page for a deeper look at our history and values.
ICS Data: More Than Technology