About Us
It’s More Than Technology™ – it’s about serving you.
Who We Are
It doesn’t matter if you’re talking general IT support, networking, VoIP phone systems, backup, or cybersecurity. If you’re looking for a talented, experienced team of experts who are serious about delivering the best technology support available, you’ve found us.
We know how to use technology to help protect, optimize and grow your business.
Our goal is to address your issues right the first time, every time. We’re even bigger fans of proactive support, though. We’d much rather address potential issues before they even have a chance to slow you down.
There’s no shortage of network support firms out there, but we’re confident that our people and commitment to our clients set us apart from the rest. That’s a little about us.
Over the Years
1988
Founded
Intellect Computer Systems is formed
1999
The Birth of ICS Data
Intellect Computer Systems creates DBA for ICS Data
2002
Our First Retail Location
ICS Data opens our first retail location in Spring Lake, MI to service West Michigan customers with their home and business machines
2004
A Big Achievement
ICS Data receives Microsoft Partner status
2010
Introduce ICS Voice
ICS Voice begins as a 100% voice over internet business phone platform
2010
Expanding Tech Verticals
Managed Services allow a stronger business parternship with the current client base
2011
The First Expansion
Expansion of Spring Lake location due to increased demand
2015
Multiple Locations
A second location in Spring Lake is opened exclusive to business clients
2017
Increased Security
Unique IT Security services allow a deeper focus in protecting our client base
2018
Consolidating ICS Data
All of our current services are consolidated into our current location in Norton Shores
2020
Added Compliance Services
Compliance services are added to audit IT systems for our clients
2021
SOC2 & HIPAA
SOC2 & HIPAA compliance is achieved for ICS Data
2021
CMMC Certification
CMMC certification is added to the compliance mix
2022
CMMC CybserSmart Partner
ICS Data becomes a qualified CMMC CyberSmart partner in Michigan
We Support
Our Core Values
RESPECT
PASSION FOR PROBLEM SOLVING
CONTINUOUS IMPROVEMENT
INTEGRITY
BE THE BEST YOU
INVEST IN INDIVIDUALS
Our Leadership Team
Carole Bos
Chief Executive Officer
Aaron Shonamon
Director of Telecommunications
Rick Tice
Chief Information Officer