ABOUT ICS DATA
Who We Are
It doesn’t matter if you’re talking general IT support, networking, VoIP phone systems, backup, or cybersecurity. If you’re looking for a talented, experienced team of experts who are serious about delivering the best technology support available, you’ve found us.
We know how to use technology to help protect, optimize and grow your business.
Our goal is to address your issues right the first time, every time. We’re even bigger fans of proactive support, though. We’d much rather address potential issues before they even have a chance to slow you down.
There’s no shortage of network support firms out there, but we’re confident that our people and commitment to our clients set us apart from the rest. That’s a little about us.
OUR HISTORY
Our Evolution Through the Years
From humble beginnings in 1988 to becoming a leading IT and compliance partner, ICS Data has grown alongside our clients—adapting, innovating, and expanding our services every step of the way.
Founded
Intellect Computer Systems is formed
The Birth of ICS Data
Intellect Computer Systems creates DBA for ICS Data
Our First Retail Location
ICS Data opens our first retail location in Spring Lake, MI to service West Michigan customers with their home and business machines
A Big Achievement
ICS Data receives Microsoft Partner status
Introduce ICS Voice
ICS Voice begins as a 100% voice over internet business phone platform
Expanding Tech Verticals
Managed Services allow a stronger business parternship with the current client base
The First Expansion
Expansion of Spring Lake location due to increased demand
Multiple Locations
A second location in Spring Lake is opened exclusive to business clients
Increased Security
Unique IT Security services allow a deeper focus in protecting our client base
Consolidating ICS Data
All of our current services are consolidated into our current location in Norton Shores
Added Compliance Services
Compliance services are added to audit IT systems for our clients
SOC2 & HIPAA
SOC2 & HIPAA compliance is achieved for ICS Data
CMMC Certification
CMMC certification is added to the compliance mix
CMMC CyberSmart Partner
ICS Data becomes a qualified CMMC CyberSmart partner in Michigan
Women-Owned Small Business
ICS Data recognized as a certified Women-Owned Small Business
CMMC Level 2 Achieved
Meeting the DoD’s enhanced cybersecurity compliance requirements.
Why Businesses Stay With ICS Data
Instead of simply solving IT problems, we build long-term partnerships with our clients. Our experienced account managers, strategic consultants, and technical specialists work together to help organizations plan for growth, improve cybersecurity, and make informed technology decisions for years to come.
- 35+ years serving West Michigan organizations
- Experienced account managers with decades of industry expertise
- Long-term strategic technology partnerships
- Local team with responsive support
- Cybersecurity and compliance expertise for regulated industries
Proud to Support Our Community
At ICS Data, we believe in giving back. We’re honored to support local organizations, events, and initiatives that make West Michigan a stronger, more connected place to live and work.
Our Core Values
At the heart of everything we do are the values that define us. These guiding principles reflect our unwavering commitment to our customers, our team, and the community we serve. They inspire us to lead with purpose, grow with intention, and make a meaningful impact every day.
Respect
Passion for Problem Solving
Continuous Improvement
Integrity
Be the Best You
Invest in Individuals
Our Team
Proud to Be Part of Something Bigger
At ICS Data, we value connection through technology and through shared purpose. Our company and staff are proud members of professional and community organizations that foster collaboration, innovation, and growth across West Michigan and beyond.
