communication

How better communication boosts productivity

Many of the problems that arise when working in a group can be solved through effective communication. Less miscommunication means increased cooperation. As a result, business processes and efficiency improve greatly. The right tools for the job can make all the difference.

The SMB owner’s phone system buying guide

Effective communication is essential to modern business survival and success. Your phone system should be reinforcing your strengths. This guide will help clarify some aspects of upgrading or purchasing a phone system that fits your business priorities.
VoIP features

Are you using these 4 amazing VoIP features?

You might not be utilizing your VoIP network to its fullest potential. Check out these awesome features you didn't know you had available, like find me/follow me routing, voicemail-to-email transcription, hoteling, and call recording and transcription.
DIY IT

The DIY guide to IT projects

This process will help you reach your IT project goals. Start with a plan, think of all the contingencies, track your milestones, and give yourself wiggle room. It's all about thinking strategically. If you can't call on the experts, use this as a guide to keep you and your team on track.
dark web

3 things you need to know about dark web monitoring

The dark web can mean trouble for any organization, from SMBs all the way up to government entities. But how do you keep it from causing trouble for you and yours? Monitoring the dark web for discussion or leaks can help you prevent a breach or at least detect a breach that has happened already.

The complete guide to SMB cybersecurity

An MSP or IT department has the responsibility of monitoring the network for malware attacks. Increasingly, small businesses are being targeted by phishing and ransomware attacks. These scams are often propagated through email, so employee education and awareness are vital elements of prevention.
mobile apps

The best mobile apps for business leaders on the go

Your day begins and end with your business, but whether you use iOS or Android, you have access to great apps that let you work on the go. We’ve compiled a list of the best apps for busy business leaders, broken down into three key categories: communications, productivity and finance.
network troubleshooting

DIY networking troubleshooting you can do before calling in the pros

Network issues with your computer can be frustrating, but you might be surprised to know how many issues can be fixed with a little know-how. If you find yourself scratching your head, run through some of these simple troubleshooting measures before calling in the pros.

Hey, You, Get Onto the Cloud

A surprisingly large number of small businesses haven't yet made…

Create a small business office that lets you work from anywhere

Creating a mobile office can boost your productivity, and help…