Graphic of cell phone and laptop

What is the 3-2-1 data rule and why does it matter?

Just having backups in place isn’t enough in 2019. You need strategy behind your IT, and the 3-2-1 backup rule can offer it to you. Here’s how to start.
Businessman consulting employee

4 of the worst data breaches we’ve seen and what they teach us

Suffering a data breach is painful for a variety of reasons. In fact, the threat to organizations of all shapes and sizes is so great, news of any data breach is likely to send all business leaders into mild panic. And when the titans of industry fall, it’s particularly troubling.
Business man shifting through documents

Are your assets documented?

Asset documentation is important for business continuity. This can matter after a disaster, after someone leaves a team, etc. Thorough documentation is crucial to keeping companies running smoothly in the event of either a disaster or a team member exiting the company.
server upgrades

Essential Microsoft upgrades in 2019

Microsoft products drop off and become obsolete on a pre-defined schedule. This is the case in 2020 for a lot of widely used products, notably Windows 7 and Windows Server 2008. If your organization is using any applications that will soon expire, you should update them before they present problems.
communication

How better communication boosts productivity

Many of the problems that arise when working in a group can be solved through effective communication. Less miscommunication means increased cooperation. As a result, business processes and efficiency improve greatly. The right tools for the job can make all the difference.

The SMB owner’s phone system buying guide

Effective communication is essential to modern business survival and success. Your phone system should be reinforcing your strengths. This guide will help clarify some aspects of upgrading or purchasing a phone system that fits your business priorities.
VoIP features

Are you using these 4 amazing VoIP features?

You might not be utilizing your VoIP network to its fullest potential. Check out these awesome features you didn't know you had available, like find me/follow me routing, voicemail-to-email transcription, hoteling, and call recording and transcription.
DIY IT

The DIY guide to IT projects

This process will help you reach your IT project goals. Start with a plan, think of all the contingencies, track your milestones, and give yourself wiggle room. It's all about thinking strategically. If you can't call on the experts, use this as a guide to keep you and your team on track.
dark web

3 things you need to know about dark web monitoring

The dark web can mean trouble for any organization, from SMBs all the way up to government entities. But how do you keep it from causing trouble for you and yours? Monitoring the dark web for discussion or leaks can help you prevent a breach or at least detect a breach that has happened already.

The complete guide to SMB cybersecurity

An MSP or IT department has the responsibility of monitoring the network for malware attacks. Increasingly, small businesses are being targeted by phishing and ransomware attacks. These scams are often propagated through email, so employee education and awareness are vital elements of prevention.