On a national level, Big Brothers Big Sisters was founded in 1904 and now serves over 250,000 children annually. Big Brothers Big Sisters of the Lakeshore was established in 1969 and serves 200 children annually across Ottawa, Muskegon, Oceana, and Mason counties.
Kids need adult support in their lives at critical times – when the smallest behavioral change or poor decision can forever affect their lives. Big Brothers Big Sisters believes in supplying the support necessary for every child in need.
The ICS Voice Hosted PBX solution covered all of their bases by providing an upgraded phone solution without a pricey on-premise PBX – while providing reliability, features, and customization. Onsite deployment and training allowed for a smooth transition for a place that was used to the same phone system for a couple of decades.
On a budget, BBBS was able to get brand new phones with up to date features. Our smooth transition made it easy and simple to change. Now, with a solid phone system that won’t ever need replacing, and customized features, BBBS is very satisfied.