(616) 844-0245

OUR PROCESS

See how we partner with clients.

GET STARTED
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5

Get to
know you

It doesn’t matter if you’re talking about general IT support, networking, VoIP phone systems, backup, cybersecurity. If you’re looking for a talented, experienced team of experts who are serious about delivering the best network support available, you found us.

We know how to use technology to help protect, optimize and grow your business.

Collaborate
with
you

We wouldn’t dream of pushing for even small changes without your buy-in. Once we have a plan, we’ll discuss all the ins and outs of it with you. If you have questions or concerns, we want to hear them.

This step is critical for us. We’re focused on you and your people. The process has to be collaborative. That’s just the way we work.

Create
your
custom plan

Once we have an idea of who you are, what you do and where you’re headed, we can start making recommendations. We’ll scope out a complete plan for your business based on meeting your tech needs.

We’re not a cookie-cutter shop. Our recommendations will be customized to fit you and your staff perfectly.

Roll out
your new
solutions

Once we’re all on the same page, then we can start actually making changes. While many business leaders cringe at the very mention of implementation, we pride ourselves on making the process easy.

We’ll oversee the installation of all new hardware and software, and we’ll be there to answer questions or address concerns as they arise.

Keep things going with reliable support

Getting you up to speed is only the beginning for us. Once your new solutions are in place, then we simply shift gears. At that point, we focus on providing the best support you’ve ever experienced.

We’ll proactively stop issues before they have a chance to take your network offline. When an unavoidable issue pops up, we’ll be there with lightning-fast response time to resolve it.

STEP 1

GET TO KNOW YOUR NEEDS

It doesn’t matter if you’re talking about general IT support, VoIP phone systems, backup, cybersecurity or even custom app development. If you’re looking for a talented, experienced team of experts who are serious about delivering the best network support available, you found us.

We know how to use technology to help you protect, optimize and grow your business.

STEP 2

CREATE YOUR CUSTOM PLAN

Once we have an idea of who you are, what you do and where you’re headed, we can start making recommendations. We’ll scope out a complete plan for your business based on meeting your tech needs.

We’re not a cookie-cutter shop. Our recommendations will be customized to fit you and your staff perfectly.

STEP 3

COLLABORATE WITH YOU

We wouldn’t dream of pushing for even small changes without your buy-in. Once we have a plan, we’ll discuss all the ins and outs of it with you. If you have questions or concerns, we want to hear them.

This step is critical for us. We’re focused on you and your people. The process has to be collaborative. That’s just the way we work.

STEP 4

ROLL OUT NEW SOLUTIONS

Once we’re all on the same page, then we can start actually making changes. While many business leaders cringe at the very mention of implementation, we pride ourselves on making the process easy.

We’ll oversee the installation of all new hardware and software, and we’ll be there to answer questions or address concerns as they arise.

STEP 5

KEEP THINGS GOING WITH
RELIABLE SUPPORT

Getting you up to speed is only the beginning for us. Once your new solutions are in place, then we simply shift gears. At that point, we focus on providing the best support you’ve ever experienced.

We’ll proactively stop issues before they have a chance to take your network offline.  When an unavoidable issue pops up, we’ll be there with lightning-fast response time to resolve it.

OUR BLOG