Our Services
Reliable IT, cybersecurity, cloud, and VoIP solutions — all in one place. ICS Data keeps your business secure, connected, and running smoothly.
Our services are backed by people & processes that keep clients’ systems running, efficient, and compliant.
Our team at ICS Data prioritizes fast response time, preventative patching and maintenance, and implementation of the latest technology.
Whether it’s migrating to the cloud, setting up new users or hardware, navigating compliance requirements, managing phone lines, or securing your critical data, we have you covered by experts.
As a managed IT services company, we focus on minimizing disruptions to our clients, and fast resolution of issues. We track our ticketing response and resolution time frames to consistently exceed industry benchmarks.
IT SERVICES
Expert Services in Advanced Information Technology
Managed IT services take the burden of network maintenance and management off your plate. Even if you’ve never outsourced any component of your business before, outsourcing IT support just makes sense.
Managed IT Services
Unlimited remote and unlimited remote + onsite flat rate agreement options
Proactive network support to stop most IT issues before they even start
Advanced troubleshooting to address misfires quickly and effectively
CYBER SECURITY
Stay Ahead of Cyber Threats
As the cyber criminal industry grows in prevalence and sophistication, businesses need a multi-layered approach to ensure the confidentiality, integrity, and availability of their information.
Latest technology in managed firewalls, intrusion detection and prevention systems, encryption, access controls, regular security updates and patches
Periodic security assessments to identify and address potential vulnerabilities
Security awareness training program for all client employees
CLOUD SERVICES
Cloud Services That Grow With You
As businesses grow, a flexible solution to manage the evolving demand of data and application use is essential to remain competitive. By partnering with experienced professionals, you can rely on fault-tolerant systems that automatically scale to handle spikes in traffic or demand.
Cloud migration services to move existing applications and data to the best cloud platform for your unique business needs
Remote access options keep out-of-office employees engaged
Industry-standard security controls, such as encryption, access controls, and monitoring, to safeguard cloud data and applications
COMPLIANCE SERVICES
Compliance That Protects
Data protection is not optional for most business owners; it’s required by regulation. They need experts that achieve and maintain compliance while minimizing the impact on their operations and resources.
Certified professionals in CMMC, SOC 2, HIPAA, & ITAR compliance
Secure enclave provision (M365 GCC-High), policy creation and documentation
Vulnerability scanning, remediation, and annual risk assessments
VOIP BUSINESS PHONES
Smarter Calling with VoIP
As teams are increasingly mobile with hybrid, remote and onsite at clients, businesses need adaptable and affordable phone services. VoIP services offer cost savings and improved flexibility, as they can make and receive calls using their internet connection and easily scale up or down as needed.
Simple set up and scaling of phone lines and services
Choose how you call with traditional handsets, computer software and phone app options
Predictable costs with packages tailored to your voice communication needs
Fast, Local Managed IT Services in West Michigan
Expert compliant, managed IT services team to help you stay productive and secure.
Targeted Solutions
We take the time to get to know your business, with in-depth assessments conducted to build a service plan that aligns with your IT support, compliance, cloud, phone and/or cybersecurity service needs.
Collaborative Approach
We bring your key stakeholders to the table when developing a plan for your technology needs. Your input directly guides the type of service-level agreement developed to meet your business goals.
Compliant Provider
We follow rigorous security protocols for our operations and are audited against CMMC, SOC 2, and HIPAA standards. Our compliance demonstrates a commitment to protecting your critical data.
Timely Support
While we focus on proactive maintenance and regular assessments to keep you up and running, we’re always ready should unexpected challenges arise. We are obsessed with fast ticket response times and effective resolutions.
7 Questions to Ask Your MSP
ICS DATA
Over 30 years of experience in information technology
Since 1988, our team has worked in West Michigan to understand and adapt to the evolving IT needs of local clients. We build on our past with future-focused planning and training.
Our stability combined with our unwavering commitment to continual improvement makes us a partner you who can rely on for the long haul.
Call for Service Today
(616) 844-0245
