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Our Team 2018-06-27T12:22:25+00:00

Our Experience

ICS Data has expertise in a broad range of Information Technology.

ICS Data has been providing IT solutions since 1988. Today we are proud to service over 400 small to medium-sized businesses in the lakeshore area. While we do provide services to a diverse range of industries, our primary role is in helping manufacturers get the most out of their systems. To that end we have tailored our team so we can be the first and only call needed. Our clients know us as their virtual CIO who will deliver the hardware, software, hosting, and any training needed to implement or optimize their ERP, MRP, or CRM platforms. Our developer team specializes in creating a flow of information between disjoint software solutions to create one complete streamlined process.

The professionals you need, with your business in mind

  • Virtual CIO

  • Project Manager

  • Full-Stack Developer

  • Systems Administrator

  • Implementation Specialist

  • Network Engineer


Carole Bos

IT Director

Experience: 29 Years

As a founder of ICS Data, Carole provides hands-on company direction and continuous improvement strategies. Her IT experience in the manufacturing industry has enabled her to craft a company that specializes in customized solutions centered around speed and reliability.

Carole holds a B.A. in Sociology and Philosophy from Hope College.

Aaron Shonamon

Telco Specialist

Experience: 11 Years

Aaron specializes in cloud and on-premise VoIP and traditional PRI phone systems. His focus is providing cost effective and feature-rich voice services for our diverse client base.

Aaron holds a Bachelors of Management Information Systems from Mount Vernon Nazarene University.

Rick Tice

Systems Specialist

Experience: 14 Years

Rick’s primary role at ICS Data is ensuring our technology solutions exceed clients’ expectations. He is at the forefront of new service offerings and integrating those services into our clients’ daily operations.

Rick holds an Associates of Arts and Sciences from Muskegon Community College and a Bachelors of Information Technology and Security from Baker College.

Jack Bos

Office Manager

Experience: 10 Years

Jack manages all aspects of the business behind the scenes at ICS Data, including purchasing, inventory, and invoicing.

Jack has a B.A. in English Language & Literature from Grand Valley State University.

Mike DeCan

Tier 2 Technician

Experience: 9 Years

Mike is a diversified technician with expertise in structured cabling, server installation, wireless mesh networks, routing, and switching.

Mike has an Associates of Applied Science – Cisco Networking Tech from Baker College.

Dan Long

Tier 2 Technician

Experience: 8 years

Daniel works as a Microsoft Server Administrator, configuring and maintaining complex virtual and physical server environments.

Daniel holds an Associates of Applied Science, majoring in Computer Networking Technology, from Baker College.

Noah Nicholls

Tier 1 Technician

Experience: 5 Years

Noah provides remote and onsite technical support covering a wide range of services. Additionally, he is a key asset in our software development division.

Noah has an Associates of Applied Science in Computer Programming from Baker College.

Blake Budreau

Tier 1 Technician

Experience: 4 Years

Blake is an onsite and remote technician who excels at implementation and training of ICS Services.

Blake holds a Bachelor of Computer Information Systems from Ferris State University.

Joshua Renouf

Tier 1 Technician

Experience: 6 Years

Josh is a key member of our team with a deep understanding of Windows OS, MAC OS, and various workstation hardware and peripherals.

Josh has an Associates Degree for Computer Internetworking – Cisco.

Jason Hoyt


Experience: 5 Years

Jason works with multiple coding languages and database structures including .NET, ASP, and MSSQL.

Jason holds a Bachelors of Computer Information Systems from Baker College.

Andrew Yager

Full Stack Developer

Experience: 15 Years

Andy has experience with PHP, MySQL, JQuery, and Java. As a full stack developer he uses a myriad of languages to accomplish our customers’ overall goals.

Elisia Oleen


Elisia provides organization to our chaotic schedules. She schedules technicians according to severity of issues and keeps clients in the loop on current job status. Elisia has an Associates in Science and Arts from Muskegon Community College.


We work with the very best.